To use the Kozi Relaxing Décolleté Neck Wrap, you can either heat it in the microwave for a short time or chill it in the freezer. When heating, make sure to follow the recommended time to avoid overheating. When using it cold, take it out of the freezer a few minutes before use to prevent extreme cold from shocking your skin. Place the wrap around your neck or other areas with muscle tension. You can use it during your massage, facial, or body treatments, or just on your own to relax. After each use, keep it in a dry and cool place. If it gets dirty, you can gently spot - clean it with a mild detergent. Don't machine - wash or dry it to keep the herbs and flax seeds in good condition.